Follow these simple steps:
- Check your power source
- Check to ensure the power cord is plugged into the nearest electrical outlet and
is securely connected to the back of the video phone.
- If the power cord is plugged into a surge protector or power strip, make sure the
power to the surge protector or power strip is turned on.
- Make sure the blue registration light located on the left is either illuminated or
flashing.
- Verify your network
- Make sure your video phone is installed correctly as illustrated on the other side
of this guide.
- Verify your Internet connection is working properly.
- If you have DSL service, simply connect the blue Ethernet cable to Port 4 of the
modem-router device.
- If you have a modem and no router, unplug your video phone and modem and then wait five minutes.
Next, plug in your modem and wait one minute. Then, plug in your video phone. Your video phone will
begin the registration process. Please do not attempt to make calls until the blue registration
light located on the left is solid. Please do not unplug your video phone during this process.
Connection Diagram
- If you have a modem and a router, unplug your video phone, router and modem and then wait five
minutes. Next, plug in your modem and wait one minute. Then, plug in your router and wait one minute.
Finally, plug in your video phone. Your video phone will begin the registration process. Please do not
attempt to make calls until the blue registration light on the left is solid. Also, please do not
unplug your video phone during this process. If your video phone does not register after these
steps, please go to ojosupport.com to understand how to test your router for compatibility and
advanced configurations.
Connection Diagram
